Trust & protection

Every listing passes a multi-agent AI review before it goes live, and stays under watch during the lease.

• Five AI agents cross-check documents, imagery, content, pricing and risk; grey-zone cases go to a human queue with evidence.
• Landlords can upload the title deed or tax record; once matched and approved, the listing shows an "Ownership verified" badge.
• Listings not re-confirmed within 3 days are auto-unlisted, killing the stale-fake-listing problem.

Deposits can be held by a third-party partner per listing; the platform never touches your money.

• Deposits and online rent always go through a payment partner or directly to the landlord; the platform holds no funds and runs no funds pool.
• Escrow is toggled per listing by the landlord; when off, the contract states the platform does not hold the deposit.
• Daily-stay refunds use two-admin maker-checker review and are returned by the payment partner.

Sign online with cloud-stored proof; complete a lease end to end without being in Taiwan.

• A zh / en bilingual e-contract with live-translated chat lets the whole lease happen remotely.
• Contract content and handover photos are fixed with a SHA-256 hash to prevent later tampering.
• An AI check blocks illegal clauses (such as banning household-registration changes) from the templates.

If a tenant misses rent, a partner insurer pays the landlord first, then recovers it lawfully by subrogation.

• Arrears are paid to the landlord directly by the insurer; NOKNOK only does case management and evidence, never holding funds.
• After the debt transfers to the insurer, the insurer pursues recovery in its own name; NOKNOK is never the litigant or agent.
• Eligibility: lease of 30+ days, landlord ownership verified, tenant identity verified, contract active and signed.