Trust & protection

Every listing passes a multi-agent AI review before it goes live, and stays under watch during the lease.

• Five AI agents cross-check documents, imagery, content, pricing and risk; grey-zone cases go to a human queue with evidence.
• Landlords can upload the title deed or tax record; once matched and approved, the listing shows an "Ownership verified" badge.
• Listings not re-confirmed within 3 days are auto-unlisted, killing the stale-fake-listing problem.

The deposit is exchanged directly between landlord and tenant. NOKNOK never holds it, routes it or escrows it, and the lease says so.

• The platform holds no funds and runs no funds pool: the deposit never passes through any NOKNOK account.
• The e-contract states it in writing, and applies the Land Act Article 99 cap: a residential deposit may not exceed two months of rent.
• At move-out, the handover record (photos fixed with a SHA-256 hash) and two-way reviews are the evidence both sides rely on when the deposit is returned.

Sign online with cloud-stored proof; complete a lease end to end without being in Taiwan.

• A zh / en bilingual e-contract with live-translated chat lets the whole lease happen remotely.
• Contract content and handover photos are fixed with a SHA-256 hash to prevent later tampering.
• An AI check blocks illegal clauses (such as banning household-registration changes) from the templates.

If a tenant misses rent, a partner insurer pays the landlord first, then recovers it lawfully by subrogation.

• Arrears are paid to the landlord directly by the insurer; NOKNOK only does case management and evidence, never holding funds.
• After the debt transfers to the insurer, the insurer pursues recovery in its own name; NOKNOK is never the litigant or agent.
• Eligibility: lease of 30+ days, landlord ownership verified, tenant identity verified, contract active and signed.